This is a week-long workshop which teaches managers the fundamentals of directing the activities of any organizational unit, either out in the field or at the organization’s home headquarters or regional offices. It covers these topics:

	-		Taking on a Leadership Role
	-		The Skills of Communication, Influence & Persuasion
	-		Managing Time & Priorities
	-		Staff Selection & Employment Law
	-		Staff Development, Coaching, Performance Improvement Skills

This course is highly interactive. Participants apply what they learn in a series of cases, role plays and other simulations which are designed around the actual work performed by client groups. Especially in field organizations, there are opportunities to share best practices that participants have developed or observed. The course is intended for those who are new to management work, or who are being groomed for such a position, or for experienced managers who learned how to manage “on the job” and who wish to compare their own practices with a formal set of tools and techniques.


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